Hotel Napoleon, Lucca

The hotel offers a convenient location near Lucca with spacious and comfortable rooms, although some noise from the nearby busy road was noticeable. The service was friendly and prompt, with minor issues in responsiveness. The dining options were varied and satisfying, and the facilities were well-maintained. However, the tiny balcony was restrictive, causing inconvenience.

My stay at the hotel was quite pleasant. The rooms were clean and fairly modern, and the Wi-Fi worked fine, although it was noisy due to traffic and a nearby bar. The staff was kind and helpful, adding to the positive experience. The location, while by a busy road, allowed for a comfortable stay with working air-conditioning. The dining experience offered a good variety of food, making it enjoyable. Overall, the price was very reasonable for the value received.

I found this hotel to be a mixed experience. The rooms, despite being dirty, were offered at a very reasonable price and surprisingly not so noisy. The service staff seemed a bit bored with their lives, yet they were very responsive and friendly, which I appreciated. The location was outside the walls but close to a bike path leading to the walled part of Lucca, meeting our travel needs well. The dining experience, although basic, had a fairly adequate selection, marred only by the use of chipped colored cereal bowls and plastic glasses. However, the facilities overall were decent for the value provided.